RKD Blog and News Articles

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Welcome to our blog/News segment. Here you will find commentaries, guides, advisories and the latest news from RKD

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Temporary shipping delay due to very high order levels.

Over the Easter Bank Holiday week end we have received record breaking levels of orders Our warehouse having been closed for the bank holiday, this unprecedented level of orders will take us a little time to redress the backlog. Whilst this is slightly compounded by Covid 19 staffing level this delay is currently only down to our ability to turn around the massively increased level in orders. We will strive to dispatch all orders as quickly as possible and would ask customers to bear with us during this post Easter week We note that many in the business are expressing 8 - 10 day delivery timescales - even with the above loads we are not currently in this position and delivery expectation sho

RKD - Easter Opening

As always our online and eBay stores will remain open for orders as normal over the Easter week end Last Shipping will be Thursday 9th April - Shipping will resume on Tuesday14th April If you wish to receive your order pre the holiday week end please order well in advance - your order may be one of the few orders to date that have been delayed in transit due to coronavirus

RKD - the coronavirus - Latest update

As an online business we remain open for business as normal ​ Our stock levels are good and order levels are high In frankness we are still issuing all orders on next working day protocols - 75% are still reaching customers next working day but 25% are taking 2 days due to coronavirus impact on couriers We have only had one instance of 3 day delivery time duration so far in the last month ​ We'd rather be honest upfront with everyone - please allow contingency when ordering just in case. Pressure abounds for us all in the current circumstance - rest assured RKD will support our customers with the highest care and communication. Our couriers are doing their very best and doing a sterling job

 

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Roofing Kits Direct Limited 

Registered office - 94 Dukeswood Drive, Dibden Purlieu, Southampton, Hampshire, SO45 4NJ.   

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