Customer Feedback

RKD understand that when new customers are browsing for a roof kit, that they need certainty to make a decision with confidence.

Below are a brief selection of testimonials from our customers.

We believe in being open and honest - we'd show any bad reviews but frankly we have only had one in the last 2 years and that was actually a courier issue.

 

That's not to say that things haven't gone awry from time to time. When they do RKD customer service kicks in and we move heaven and earth to sort things out asap.

 

Hence our outstanding record which we will keep as a priority

Good morning,

 

Many thanks for sorting that. I really appreciate the excellent customer service. 

Look forward to ordering from you in the future as a result. 

 

Thanks

Matt

Hi Neil,

 

'6 items just arrived.- Thank you very much for your exhaustive efforts - 5 stars to you & your company, you are a total ambassador to your company - All the best have a great Easter'

 

Best Regards - Chris Hardiman

My garage roof is all done. Many thanks for all your help. Please use the following as you see fit. Will give more feedback if needed.

 

'Neil Sutton at Roofing Kits Direct couldn't have been more helpful in giving advice and giving me the confidence in DIYing my garage roof, a monster at 12×3.5 metres, and all done in the Easter Weekend heat.

 

I have never done fibreglassing before now. Great advice and comprehensive installation guide. Many thanks, Vincent, South Coast Easter 2019'

Hi,

Thanks very much for your speedy response and your readiness to resolve this small issue. This kind of customer facing is very refreshing and is very rare these days. I have passed on your details to a friend of mine who is wanting to do a similar project and would be happy to recommend your company to anyone.

 

Again, many thanks.

Andy

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Roofing Kits Direct Limited 

Registered office - 94 Dukeswood Drive, Dibden Purlieu, Southampton, Hampshire, SO45 4NJ.   

Company number:11302132   VAT Reg No. GB295949627                     

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