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RKD - Feedback we just had to publish

We thank Vince Testa for the below testimonial on Google reviews - this makes all our team service efforts worthwhile


" I have been compelled to write this review for RKD and give a 5 Star rating because of the experience I recently had with this company, and in particular, the person that took my initial call.

It’s not every day that I feel the need to express my gratitude for the help, support and customer service that I receive from a company, but with this company, I felt that it was important to share my positive experience.

I spent days researching the internet for GRP trims and other roofing materials for a 2 roof project and decided to call RKD to confirm what I needed to complete the work. I spoke to Neil Sutton who I can honestly say was one of the most helpful contacts I've ever spoken to in a company.

He listened to what I was looking to do with the 2 roof project that I had undertaken to complete myself, he advised accordingly. He asked me to email him with pictures of all the areas and sections of the roofs that I was going to be working on, and promptly came back to me within 24 hours with suggestions, most of which were at a lesser cost than what I had actually listed.

Neil also assured me that he would be there to help me with any technical issues that I may have, and that was whether or not I purchased the products from his company or another company.

That was exactly what I needed to hear in order to give me the confidence to order from RKD. I found it necessary to contact Neil a few more times to ascertain that I'd actually understood what I needed to order and found that he had the time and patience to help me.

I would therefore recommend this company to anyone, both domestic and professional. Honest, reasonably priced and above all, great customer service.


Thank you Neil and keep up the great service. "

Vince

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Roofing Kits Direct Limited 

Registered office - 94 Dukeswood Drive, Dibden Purlieu, Southampton, Hampshire, SO45 4NJ.   

Company number:11302132   VAT Reg No. GB295949627