Who we are

Our website address is: http://roofingkitsdirect.co.uk.

Our registered address is –

94, Dukeswood Drive, Dibden Purlieu, Southampton, Hampshire, UK – SO45 4NJ

GDPR

General Data Protection Regulation – this came into force 25/05/2018 – a brief summary from RKD

Roofing Kits Direct fully supports GDPR.

As an online shop, we fully understand the need for privacy and security of client information.

RKD do not email market or provide client information to anybody except when legally required to do so or to our suppliers/manufacturers to ensure delivery and order protocols.

Our website is hosted by with a woocommerce store shop, financial transactions are all with STRIPE & PAYPAL and RKD do not store any financial data whatsoever. These 3 providers are fully GDPR compliant. 

In data management RKD reviews any enquiry form data received on a monthly basis and manages client information on an ongoing basis,  deleting well inside regulation where appropriate.

We have ensured that our suppliers are fully GDPR compliant as a mandatory professional requirement

Our Woocommerce store collects, stores, processes and shares personal data based on GDPR guidelines and complies with GDPR requirements in the following ways:

  • we assigned the Data Protection Officer who is in charge of the Woocommerce Data Protection Policy;
  • we started to deliver GDPR-focused training to our key teams and personnel;
  • we implemented a detailed procedure to deal with all data subject access requests, deletion requests, and government access requests;
  • we work only with subprocessors who provide adequate protection of the personal data through robust technical and organizational measures;
  • we developed a reliable method to detect, report and investigate a personal data breach;
  • we established the necessary records of data processing activities;
  • we are certified under the EU – U.S. and Swiss – U.S. Privacy Shield frameworks; this arrangement calls for certified organisations to guarantee a level of security in line with EU data protection law regarding the transfer of personal data from the EEA and Switzerland to the U.S.

PayPal – Privacy – https://www.paypal.com/en/webapps/mpp/ua/privacy-full#2

Stripe – Privacy – https://stripe.com/en-gb/privacy

Woocommmerce Privacy Policy

​In using the Roofing Kits Direct website you are agreeing to the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use this site. Roofing Kits Direct reserves the right to change the Privacy Policy from time to time at its sole discretion. 

What information do we collect from you.

We collect two types of information –

1. When you use the Roofing Kits Direct website you will by default be providing analytical details such as the URL you came from, IP address, domain types like .co.uk and .com, your browser type and the pages of our website that were viewed during your visit.

2. Also when you purchase products such details as your name, email address, contact telephone numbers etc will be provided. Similarly ‘My Account’ registered members provide such information.

Note – Roofing Kits Direct do not keep a record, or store, credit/debit card details. All credit card processing is handled securely by Stripe & PayPal

How do we use your information.

Roofing Kits Direct uses any information stored by users, to administer the website, assist customers with enquiries and for the purpose of processing orders. Roofing Kits Direct recognises and appreciates the importance of responsible use of information collected through the Roofing Kits Direct website. We will only use information in accordance with GDPR legislation.

​In a purchase and/or registration of ‘My Account’ we provide opt-in preference choices for users in regard to contact and marketing use of their information. For those opting in, we may use the information to inform customers about our own special offers, new products, services, promotions, and other similar information which may be of interest. We may contact customers by post, telephone, as well as by e-mail as per the preference stated at the time of registration or placement of an order with us.

If, at any time, customers wish to update their information or unsubscribe from receiving notifications from Roofing Kits Direct, by contacting us at info@roofingkitsdirect.co.uk

Do we disclose your information to third parties.

Roofing Kits Direct does not sell, trade, or rent your information to others, but we do reserve the right to provide aggregate data to third parties for statistical analysis. Such data will by mandate be depersonalised and never be linked to any particular individuals information.

We do not disclose your information to third parties without consent unless legally required to do so or where such disclosure is necessary to enable third parties who act for us to process your order. Such third parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. Customer information will NOT be used to inform customers of other products, services and special offers from such third parties.

Upon registration, with Roofing Kits Direct or placement of an order on the Roofing Kits Direct website customers confirm that they do not consider any of the uses of the information described above as being a breach of any of the rights conferred under the Data Protection Legislation.

Security to protect your information

Roofing Kits Direct employ security measures to protect customer information from being accessed by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

​Our checkout process is secured by HTTPS / TLS encryption and it is safe for our customers to purchase from our store. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.

​Additionally, our store only works with Stripe and Paypal payment gateways which offer the highest level of security certification (PCI DSS Level 1).

In prudence and reality, while we take all reasonable steps to protect customer information, customers must accept that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients and customers will not hold us liable for any breach of security unless of course, this is due to our negligence. We will retain customer information for as long as the law requires then in ongoing data management practices permanently remove such information.

Use of cookies

In order to improve our site, we may use “cookies” to track customer visits and to process orders. A cookie is a small amount of data that is transferred to the customer’s browser by a Web server and can only be read by the server that gave it to the customer. Most browsers are initially set to accept cookies. Customers can set their browser to notify them when they receive a cookie, giving them the chance to decide whether or not to accept it – please refer to the “help” menu on your browser or to the information that came with your browser software.

While Roofing Kits Direct uses cookies to track your visit, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally.

​This privacy policy sets out how Roofing Kits Direct uses and protects any information that you give RoofDepot when you use our website. Roofing Kits Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Roofing Kits Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

If you have any concerns regarding the privacy of your information please contact us. – sales@roofingkitsdirect.co.uk